Privacy Policy

Effective Date: 10 July 2026

Who we are

Theme Craft Studio (“we”, “us”, or “our”) operates https://themecraftstudio.com. We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

What information we collect

We may collect the following personal information:

Name
Email address
Billing address
Account information
Purchase and payment information
Information you provide when contacting us
Technical information such as your IP address, browser type, device information, and usage data

How we collect your information

We collect personal information:

Directly from you when you create an account, purchase a course, subscribe to emails, complete forms, or contact us.
Automatically through cookies and similar technologies when you use our website.
From trusted third-party service providers where necessary to process payments or deliver our services.

Cookies

We use cookies and similar technologies to operate our website, remember your preferences, analyse website usage, and improve our services.

You can manage your cookie preferences through our cookie consent banner. For more information, please see our Cookie Policy.

Do Not Track

This website does not currently respond to browser “Do Not Track” signals. Instead, we rely on our cookie consent banner, which allows you to accept or reject non-essential cookies before they are placed.

Why we use your information

We use your personal information to:

Provide and maintain our services.
Create and manage your account.
Process purchases and payments.
Deliver access to online courses.
Respond to enquiries and provide customer support.
Send service-related communications.
Send marketing emails where you have given your consent.
Improve our website and services.
Analyse website usage.
Prevent spam, fraud, and abuse.
Comply with legal and accounting obligations.

Legal bases for processing

We process your personal information under one or more of the following legal bases:

Your consent.
Performance of a contract.
Compliance with legal obligations.
Our legitimate interests in operating, maintaining, securing, and improving our website and services, preventing fraud and spam, and providing customer support.

How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, maintaining business records, and enforcing our agreements.

Sharing your information

We do not sell your personal information.

We may share your personal information with trusted third-party service providers where necessary to operate our website and deliver our services, including:

Stripe for payment processing.
2Checkout (Verifone) for payment processing.
PayPal for payment processing, where selected by you.
Tutor LMS to provide access to our online courses.
FluentCRM for email communications.
CleanTalk for spam protection.
CookieYes for cookie consent management.
Professional advisers, regulators, law enforcement agencies, or public authorities where required by law.

International transfers

Some of our service providers may process personal information outside the United Kingdom or European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or other lawful transfer mechanisms where required.

Your rights

Depending on applicable law, you have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal information in a portable format.
Lodge a complaint with the Information Commissioner’s Office (ICO).

Children’s privacy

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete it.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While no method of transmitting or storing information electronically is completely secure, we work to protect your information using commercially reasonable security measures.

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page together with the revised effective date.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Theme Craft Studio
Email: su*****@**************io.com